A few easy steps are required before you can send emails from your domain name through Kizen. 

Verifying Your Domain in Your Kizen Account

Step 1: From your dashboard, click Account

Step 2: Click Settings from the dropdown menu. 

Step 3: Click Custom Domain to set up your domain with your Kizen account. 

Step 4: Type in your domain name and a verification email that includes your domain name. 

Step 5: Click Add Domain.

From here you'll receive the following detailed instructions on how to verify your domain. 

Step 6: Add the appropriate DNS records to your hosting company. Go to the DNS provider that you use to manage your domain and add the following DNS records.

Common providers include GoDaddy, NameCheap, Network Solutions, Rackspace, and Amazon Route 53.

Use the Status column to see if records have been appropriately added. 

Step 7: Once you make the above DNS changes, it can take up to 72 hours to propagate. Once your domain's DNS has been verified and all records show statuses of Found, we will send you an email. This email will contain a verification link that will complete the setup process.

Once you click the verification link, you'll land on a page that states, "Your domain is verified and ready to send emails! You may close this window." 

From here you can send emails from email addresses including your domain.

What happens if I send emails without verifying my domain? 

If you send emails without verifying your domain, your name and the portion of your email address before the @ symbol will display as you have it set, but your domain will show as kizenmail.com.

Replies will go to the correct email address, but your recipients won't be able to see what that address is.

We highly recommend verifying your domain before sending emails from an unverified email address.

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