Purpose: This article will help you learn how to direct the Go To Step to any type of the automation element including: Actions, Conditions, Goals, Delays, and Triggers. Use the Automation Action: Go To Step to jump to a different place in the automation. This is a powerful tool allowing you to save time without re-building same steps multiple times and can be also used to create loops for repeating parts of the process.
TABLE OF CONTENTS |
Step-By-Step Guide
Step 1 : Add Action: Go To Step
1. To add Action: Drag and Drop Action element or click on +
2. Click on Go To Automation Step
3. Select which step to go to
4. Click Save
Hint: Available steps are grouped by type: Actions, Conditions, Goals, Delays, and Triggers
Step 2 : Prevent Infinite Loops
Creating loops can help automate parts of the process until the required outcome is achieved. However, there is a risk of creating a runaway automation when the steps will keep repeating infinitely.
For such scenarios Kizen has a built-in process to prevent this from happening.
When trying to add a Go To Step action that suggests an infinite loop, you will receive an error and will not be able to save an automation until Go To Step is adjusted.
Best practice: Add a Delay or Goal step between the action you want to go to and the Go to Step
Example of an Infinite Loop
1. Add a Go to Step Action
2. Click on Save
Receive an Error that Automationmay infinitely loop
Solution Example to Infinite Loop
Add a Goal step between the Go To Step action and the step you are going to
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