Automation Action: Go To Step


Purpose: Go To Step Action allows you to seamlessly guide automations from one step to another, streamlining workflows and enabling dynamic processes. This feature is especially useful for creating flexible automation paths, such as looping back to retry a condition or skipping unnecessary steps. By using this feature, you can make your workflows smarter, more efficient, and error-free

TABLE OF CONTENTS



Add Action: Go To Step


1. Drag and Drop Action element or click on + button



2. Select 
Go To Automation Step



3. Write Additional Description if necessary


4. Choose Step to Go To


5. Click Save



Hint: Available steps are grouped by type: Actions, Conditions, Goals, Delays, and Triggers

Prevent Infinite Loops


Creating loops can help automate parts of the process until the required outcome is achieved. However, there is a risk of creating a runaway automation when the steps will keep repeating infinitely. 


For such scenarios Kizen has a built-in process to prevent this from happening. When trying to add a Go To Step action that suggests an infinite loop, you will receive an error and will not be able to save an automation until Go To Step is adjusted. 


Tip: Add a Delay or Goal step between the action you want to go to and the Go to Step


Example of an Infinite Loop:


1. Add a Go to Step Action


2. Click on Save



You will receive a pop-up window with an error:



Solution:


Insert a Goal step between the Go To Step action and the step you wish to navigate to




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