Purpose: Unarchive records allows you to recover (re-activate) previously archived (deleted) record from your Kizen account

TABLE OF CONTENTS

• Unarchive Custom Object Overview
• Unarchive a Custom Object Record

Unarchive Custom Object Overview

The system recognizes if a user attempts to add a record with the name that matches an archived record in Kizen. The pop-up window suggests two options - to unarchive the record or create a new one.

1. If selecting to Unarchive a Record, the record is restored. 

    1.1 The Timeline reflects the unarchive action

    1.2 All field values of the archived record are restored

    1.3 Any field that was previously null, will be overridden with the new data

    1.4 Unarchiving a record will not override relationship fields, if a new relationship is added

2. If selecting to Create a new record, none of the archived record's field values or timeline populates into the information block or timeline.

Hint: To unarchive a record, the name has to exactly match the archived record's name. This includes capitalization and punctuation within the record name

1. Navigate to Data tab

2. Click on Custom Objects

3. Select the Custom Object where the record was archived

4. Click on New Record

5. Enter Record Name that matches the record that was previously deleted (archived)

6. Click Save

7. Click Unarchive in the pop-up message