Purpose: Standard Objects can be used to store static sets of data, for example, a list of Inventory or Current Accounts. A Standard Object does not include stages and, therefore, does not reflect a specific workflow. See more information on Custom Objects here
TABLE OF CONTENTS
- Step 1. Create a Custom Object
- Step 2. Set Related Objects (optional)
- Step 3. Customize Fields
- Step 4. Customize Layout
- Step 5. Permissions
Step 1. Create a Custom Object
Follow the steps below to add individual custom object records:
1. Go to Data tab from the top menu bar
2. Click Custom Objects
3. Select New Object
4. Enter the Object Name
Note: Objects cannot have the same name as an existing custom object (ex: Companies or Contacts). If you need to track details on companies, please use the standard object type Companies
5. Enter the Entity Name
Note: Also known as Record Name, this is what individual entities will be called
Example: if the object name is "Apartments" the entity name might be called "Apartment"
6. Click Save & Continue
Optional features you can enable or disable by moving the toggle button on/off:
Contains Workflow: Toggle this setting on if your entities are going to be moving through a workflow with open and closed stages
Ex: Sales Pipelines, Support ticketing and project management
Enable Quick Filters: Quick filters enable a second form of less-detailed filtering on records, chart groups and board views that are pre-defined
Choose Where to Include the Object:
Enable activities: Associate this object with logged or scheduled activities
Track Entity $ Value: Enable this setting if your entities will require tracking a monetary value
Step 2. Set Related Objects (optional)
This feature allows you to associate contacts or other Custom Objects with the pipeline and entities
7. Include Related Records for Lead Sources is turned on by default. You may disable this setting by ticking the toggle off
8. Set the object Team Associations
9. You can also set the primary relationships or add additional relationships by clicking +Add Related Object. These relationships will create multi-select fields to represent multiple associations between your data. For example, we recommend using an additional relationship for deals that may have additional points of contact
10. Share Timeline To Related and Share Timeline From Related is turned on by default. You may disable them by ticking the toggle off
Share Timeline to Related entries will be shared from this object's record to the associated objects record
Share Timeline from Related will be shared from this object's record and displayed on associated records of this object
11. Click Save & Continue
Step 3. Customize Fields
Design your custom object in two simple steps:
1. First, add a New Category
2. Add Custom Fields to track the unique details on your custom object
Tip: Use the "..." icon to hide any items you do not want to show when you click into the Entity Card
Step 4. Customize Layout
In this menu you can manage a record layout, apply its sharing settings and also set the default columns
Step 5. Permissions
You can add permissions by applying permission sets to each record in the permission group you have selected. To learn more about permissions refer to Team, Roles, & Permissions article
Note: By default, a new object will not be accessible by any permission group except the administrator. You must explicitly apply the permission set you create to specific permission groups of your choosing
Attention: The General Settings tab needs to be filled out in its entirety but if the other tabs do not apply they may be bypassed by clicking Save & Close button
Other Custom Object Articles
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