Purpose: This article explains how Kizen formats phone numbers in accordance with international standard, ensuring that numbers are correctly stored and routed globally. It outlines the structure of the E.164 format and provides instructions on how to update the default country code for phone numbers in your Kizen account settings

TABLE OF CONTENTS

• E.164 Format
• Default Country Code

In Kizen, phone number fields are formatted in the E.164 format. This format ensures that phone numbers are stored and correctly routed to individual phones in different countries. 

E.164 Format

Numbers in the E.164 format include [+] [country code] [subscriber number including area code] and can have a maximum of fifteen digits.

Default Country Code

The country code that defaults for phone numbers, can be updated in the Settings section of your Kizen account. 

1. Navigate to Settings from the top menu bar

2. Under Business Information, update the Default Country Code for Phone Numbers drop-down

3. Click Save

Other Custom Field Actions

• Custom Fields Overview
• Add a Custom Field
• Edit a Custom Field
• Delete a Custom Field
• Hide a Custom Field
• Reorder Custom Fields